AP CIRCUITS PRIVACY POLICY

WHO IS ALBERTA PRINTED CIRCUITS LTD.

Alberta Printed Circuits Ltd., AP Circuits, is a privately-owned Canadian company.  This policy applies to Alberta Printed Circuits Ltd. and any related companies.
 
The technology underlying the information economy provides a number of benefits that improve the quality of our lives. This technology also gives rise to concerns about the protection of privacy rights and the individual's right to control the use and exchange of personal information. By implementing a policy for personal information, AP Circuits demonstrates their commitment to the protection of personal information.  This document is a voluntary policy for the protection of personal information. The policy addresses two broad issues: the way AP Circuits collects, uses, discloses, and protects personal information; and the right of individuals to have access to personal information about themselves, and, if necessary, to have the information corrected.

INFORMATION AP CIRCUITS COLLECTS AS A PROVIDER OF GOODS AND SERVICES

WHAT INFORMATION DOES AP CIRCUITS COLLECT AND HOW IS IT USED?

At AP Circuits, we collect two types of information:  personal information and non-personal information.

Personal information means information about an identifiable individual, but does not include business contact information.  Business contact information means an
individual’s name, position name or title, business telephone number, business address, business email, business fax number, and other similar business information used to contact an individual in his or her capacity as an employee of an organization.

Collection means gathering, acquiring, recording, photographing, or obtaining personal information from any source, and by any means.

Disclosure means showing, telling, sending, or giving personal information to some other individual or organization, or the public.

With your consent, we may use your personal information for a number of different purposes.  For example, to:

- fulfill requests for products, services, or information;
- provide customer services;
- offer new products and services;
- measure and improve the effectiveness of our Web Sites or our marketing endeavors; and
- tailor our offerings to your preferences

We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.

Personal information typically includes your name, address, phone number, credit card information, and e-mail address.  You can always choose not to provide us with any of your personal information.  However, if you make this choice, we may not be able to provide you with the product, service, or information you requested.  For example, we can only deliver your order if you provide us with your address and phone number and a valid method of payment.

Your Implied Consent:  In some cases, your consent is implied if we ask you to provide personal information with a stated purpose.  For example, we can only deliver the product you have purchased if you provide us with your address and phone number.

Your Express Consent:  In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest.  You always have the opportunity to “opt out” of having your information used for this purpose.

Withdrawing Your Consent:  If you have “opted in”, we will always provide you the opportunity to “opt out”.

INFORMATION AP CIRCUITS COLLECTS FROM YOU

Listed here are some examples of the ways that we collect information about you and how we use it.

On-Line Purchases:  When you purchase a product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request.  Examples where we need contact information include delivery services, order confirmation, and product servicing.  If we collect this information, we will also ask for your consent to use this information to send you promotional information on new products and services.

Our Web Site:  With any of the services on our Web Site, we may use your personal information to contact and correspond with you and to respond to your inquiries.  With your consent, we may send you, from time to time, email or other communications regarding goods or services we believe will interest you.

Our Order Form/Ordering Process:  Where you are representing an organization, the contact information requested on our order form or through our ordering process, would not constitute personal information (please see the statement under What Information Does AP Circuits Collect and How is It Used? – business contact information).  If you are an individual not representing an organization, your personal information would only be used to process your order and, with your consent, we may send you, from time to time, email or other communications regarding goods or services we believe will interest you.

INFORMATION AP CIRCUITS COLLECTS AUTOMATICALLY

Like many other Web Sites, we automatically collect certain non-personal information regarding Web Site users that does not identify you.  Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web Site from which you linked directly to our Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site.

This non-personal information is used for Web Site and system administration purposes and to improve the Web Site.
Cookies are not currently implemented on our web site.  However, should we choose to implement a cookie program, it would be used to verify a returning user’s identity and would not be used for marketing purposes.

Tracking Information:  We may use non-personal information to compile tracking information reports regarding Web Site user demographics and Web Site traffic patterns.  We may also link tracking information with personal information voluntarily provided by Web Site users.  Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed in accordance with this Policy.

Links to Other Web Sites:  Our Web Site may contain links to other Web Sites or Internet resources.  When you click on one of those links you are contacting another Web Site or Internet resource.  AP Circuits has no responsibility or liability for or control over those other Web Sites or Internet resources or their collection, use, and disclosure of your personal information.

We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Does AP Circuits Disclose the Information it Collects?

AP Circuits does not sell your personal information.  However, we may share your information with third parties acting on our behalf or as permitted or required by law.

Disclosure to Service Providers

AP Circuits may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters.  Examples of service providers include credit card issuers, delivery or courier services, and affiliates who provide services or products on our behalf.  AP Circuits may also verify your personal information, including but not limited to your address and credit card information, with third party service providers.

We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy.  If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.

Legal Disclosure

AP Circuits may disclose your information as permitted or required by law; for example:

- to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
- where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
- to comply with a subpoena or warrant or an order made by a court, person, or entity with jurisdiction to compel the production of the information;
- to comply with court rules regarding the production of records and information; and
- to our legal counsel

How Does AP Circuits Protect My Information?

The security of your personal information is a high priority for AP Circuits.  We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse.

Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.

How Can I Verify my Information?

You can check your information to verify, update, or correct it, and to have any obsolete information removed.

You can also ask to review any of the information that we have retained, how we use it, and to whom we have disclosed it at any time by contacting us at accounts@apcircuits.com.  Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us.

When is My Information Removed?

We keep your information only as long as we need it for the products and services you have requested and for a reasonable time thereafter or to meet any legal requirements.  We have retention standards that meet these requirements.  We destroy your information when it is no longer needed, or we remove your personally identifiable information.

You can also request that we remove your information from our records.  Subject to our requirements for continued retention of your information, for example, for billing, audit or warranty purposes, we will make every reasonable effort to honour your request.

How Can I Contact AP Circuits?

AP Circuits is responsible for all personal information under its control.  Our privacy manager is accountable for AP Circuits’ compliance with the principles described here.  If you have any questions, concerns or complaints about the privacy policies stated here, you can:

- send us an e-mail at: accounts@apcircuits.com
- call us at:  	       	(403) 250-3406
- fax us at:            (403) 250-3465
- write us at:	       	Alberta Printed Circuits Ltd.
         		#3, 1112 – 40 Avenue N. E.
         		Calgary, AB   T2E 5T8
         		Canada

We will respond to your request or investigate your concern as quickly as possible.

Will This Privacy Policy Change?

To accommodate changes in our service, technology, and legal developments, this Policy may change over time.  We may add, change, or remove portions of this Policy when we feel it is appropriate to do so.  Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made.

2004 June 02

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